Destiny Management Services, LLC

11821 Parklawn Dr. Rockville, MD 20852

Tel. 301-650-0047

Tel. 877-650-0447

Administrative Positions

Medical Office Clerk - SARP

Naval Medical Center Portsmouth, VA:

Candidates shall provide medical administrative support services in the Directorate of Mental Health for the Substance Abuse Rehabilitation Program (SARP). Candidates shall provide services at the Naval Medical Center Portsmouth (NMCP), Virginia Services are required in an organization of diverse professional and administrative programs that constantly overlap and require continual coordination. NMCP is geographically located in southeast Virginia in the area known as Hampton Roads and populated by 1.5 million people. The region is homeport to the majority of the 186 ships, 1,300 aircraft, and 118,000 Sailors and Marines assigned to the Atlantic Fleet. Naval Medical Center Portsmouth is one of many regional commands that constitute the largest military concentration in the world.

 

The Substance Abuse Rehabilitation Program provides screening assessments for 3,606 members annually and active treatment for 2,031 beneficiaries (often in an intensive four-week residential setting). The program provides services at the Naval Medical Center Portsmouth and three geographically separate treatment locations at Naval Air Station Oceana and Joint Expeditionary Base Little Creek-Fort Story. Intervention modalities include local command outreach services, IMPACT Classes, Intensive Outpatient treatments in addition to a residential program at Naval Station Norfolk, Substance Abuse Rehabilitation Program. The primary purpose of this position is to assist the nurse case manager and SARP professional staff with the administration and management of all patients seeking SARP entrance, all patients in treatment and\or assigned to case management. This position requires work in an organization of diverse professional and administrative programs that constantly overlap, requires continual coordination and requires full comprehension of each program as they relate and contribute to fulfillment of the total mission of the rehabilitation program.

 

Job Duties:

Personnel shall receive, greet, and inform patients, visitors, and hospital personnel and provide accurate responses in a friendly, courteous, and concerned manner. Personnel shall fax, copy, scan, print, and type documents to complete daily tasks listed within this contract and the MTF SOPs. Personnel shall utilize the Composite Healthcare System (CHCS), the Armed Forces Health Longitudinal Technology Applications (AHLTA), and various other databases in support of patient care and to satisfy administrative requirements. Personnel shall maintain a level of productivity comparable with that of other individuals performing similar services. Personnel shall complete electronic medical record entry, maintain administrative and medical files; release medical information; utilize relational databases, utilize the Armed Forces Health Longitudinal Technology Application (AHLTA), the SARP Patient Data System (PDS) and the Composite Healthcare (CHCS) Legacy systems to enter data. Personnel shall monitor, track and prepare reports for budgets, department personnel, contracts, and patient treatment and case management program goals and objectives with clinical data sets as required. Personnel shall electronically draft, format, print, file and maintain electronic files for a wide variety of documents for office and provider staff including but not limited to, departmental correspondence, facility work orders, reports, technical notes, presentation and briefing materials in accordance with established policy and procedures. Source materials may be in the form of draft written, electronic, digital, and voice recorded media.  Integration and transfer of source materials into a single format or application (i.e. database, graphics and spreadsheets, etc.) may be required. Personnel shall fax, copy, scan documents and book patient appointments.

Medical Office Specalist - SHAW AFB

Provides medical administration services in a wide range of organizational, business and financial operations. This individual will assist senior level management by providing technical expertise and administrative support impacting plans and operations, compliance, risk and quality management, managed care, human resource management, logistics management, patient administration, budgetary and fiscal management, medical manpower, information management, medical readiness, medical facility management, and biometrics.

 

QUALIFICATIONS

  • Mastery level knowledge of military Medical Services, civilian health care delivery systems, military management health care principles and techniques, TRICARE Managed Health Support contracts and clinical and financial systems, policies, procedures and standards.

  • Must have knowledge of DoD, Air Force, Army or Navy and Accreditation Association of Ambulatory Health Care (AAAHC) standards and privacy and confidentiality requirements (HIPAA).

  • Must have working knowledge of Department of Defense (DoD), Federal, State, non-profit healthcare systems and organizations, to include DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, Veterans Administration (VA), Public Health Department, and Regional and local support services.

  • Knowledge of medical information systems and automated analytical tools and software (clinical and financial models). Expertise in quantitative and quantitative analyses techniques using various military computer systems.

  • Knowledge of Microsoft Office programs, Outlook (e-mail), and Internet familiarity is required. This includes various microcomputer equipment, and be able to input, retrieve and format documentation.

  • Effective communication skills both orally and in writing. Research of operational activities may require coordination with high level officials such as the comptroller, civil engineering, or civilian and federal agencies.

 

Education. A bachelor’s degree in health care administration, business, information management, or a related discipline is required. Master’s Degree is one of these areas is preferred.

 

Experience.

  • At minimum of 1 years of medical administration services is required.

  • Knowledge of fiscal management, human resources management, and computer systems and applications.

  • Skill in exercising initiatives, judgment, problem solving, and decision-making.

  • Skill in developing and maintaining effective work environment to achieve goals and objectives.

  • Ability to analyze and interpret complex data. Ability to research and prepare comprehensive reports. Ability to initiate and monitor continuous quality improvement activities.

  • Equivalent combinations of education and experience may be qualifying if approved by the requesting location and the Contracting Officer.

 

Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.

UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:

  1. Specific military systems include, but are not limited to: The Composite Health Care System (CHCS) MHS GENESIS, AHLTA, ICD programs, government data repositories such as P2R2 Virtual Analyst, M2 Data Mart, Enterprise Data Warehouse (EDW), Population Health Operational Tracking and Optimization System, Defense Medical Logistics Standard Support (DMLSS), Medical Expense and Performance Reporting System, Third Part Collections, Defense Pharmacy System, Radiology and PACS, Automated Business Services System and Commanders’ Resource Integration System.

 

PERFORMANCE OUTCOMES

  • Responsible for measuring/assessing clinical business activities with an emphasis on improving clinical product line performance

  • Supports professional staff generating outpatient visits annually for enrolled beneficiaries.

  • Participates in budgeting, scheduling, productivity, logistics, strategic planning, and beneficiary satisfaction initiatives for inpatient and outpatient services internal and external to the military treatment facility (MTF).

  • Performs analysis and provides business perspective for assigned clinical product lines.

  • Identifies most resource-effective services, streamlining operations as needed and increasing efficiency

  • Responsible for regularly presenting key management indicators (i.e. accessibility to care) to the Executive Staff.

  • Assists professional, support, and administrative staff in optimizing patient care and clinical processes.

  • Assists Health Care Integrator (HCI) and clinical teams with the implementation of clinical best practices. Key participant in strategic planning.

Biomedical Equipment Technician - WRNMMC

SUMMARY. Installs, inspects, repairs, calibrates, and modifies biomedical equipment and support systems. Advises staff and other agencies on operation theory, underlying physiological principles, and safe clinical application of biomedical equipment. Provides technology management and equipment repair/calibration support for the medical treatment facility. The position assesses and evaluates the condition of in-use medical equipment for maintenance, upgrade, or replace recommendations.

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EDUCATION.

  • An associate degree or higher in biomedical equipment technology or engineering required.

  • Certification in Biomedical Equipment Technology (CBET)

  • In lieu of a CBET, a University and/or Military Advanced Biomedical Equipment Repairer   Course Certificate of Completion will be required.

 

EXPERIENCE: At least five (5) years of biomedical equipment technician experience is required.

 

QUALIFICATIONS:

  • Contract employees must possess the required qualifications and, if applicable, shall have the professional certifications to meet appropriate federal, state and local requirements or laws. Copies of qualification documents or written proof of level of expertise will be presented to the Contracting Officer Representative (COR) before work can commence under the terms of this contract.

 

  • Contractor BMETs hired under this contract shall have formal Biomedical Engineering Technology Training either from a University, Trade School or military training, a minimum of five (5) years of experience. The Certified Biomedical Equipment Technician (CBET) certification is preferred. An affidavit from the contractor attesting to these qualifications will be submitted to the COR prior to Full Operational date.

 

  • Ability to communicate effectively, both orally and in writing. Ability to establish and maintain effective working relationships to represent the organization in a professional manner.

 

  • Knowledge of and skills in applying a wide range of specialized methods, principles, and techniques of electronics and complex medical system failures, recovery of systems, adjusting, modifying, and improving systems to include hardware and software components.

 

  • Knowledge of a wide range of chemical, radiological, hydraulic, pneumatic, vacuum, or gas components mechanical, refrigeration, hydraulic disciplines and electronic principles and practices, operating parameters, capabilities, and limitations of electronic systems associated with complex medical systems/equipment; and of systems and component design, capabilities, configurations, limitations, and functional operation; and of various types of electronic logic.

 

  • The contractor must possess the practical knowledge of the principles of electronic circuits, functions of electronic components, including X-ray tubes, in order to diagnose  malfunctions, repair and test such electronic equipment as electrocardiographs, defibrillators, heart oscilloscopes, electron microscope, electroencephalographs, and spectrophotometers.

 

  • Knowledge of Department of Defense, Defense Health Agency, The Joint Commission, AAAHC, CAP, OSHA, NFPA, NEC, FDA and other regulations, procedures, and practices as it applies to biomedical equipment.

 

  • Skill in the interpretation of technical data such as drawings, schematics, blueprints, and specifications of complete electronic systems; in analyzing problems in integrated/interfacing systems involving numerous complex circuits; and in using complex electronic and electromechanical test and measuring equipment using integrated test functions for different purposes.

 

  • Ability to maintain, repair, and test biomedical equipment in accordance with strict OEM technical compliance. Ability to solve technical and performance problems for highly complex electronic systems. Ability to trace electronics logic from one system to another.

 

  • Ability to use standard computers and software to enter and extract data to maintain records and document actions.

 

  • The contractor must possess a thorough knowledge of the principles and theories governing the maintenance and repair of electrical equipment in order to diagnose malfunctions, and repair and test such electrical equipment as sterilizers, film driers, suction apparatus, and dental units.  The contractor must apply knowledge of hydraulic systems including their grips, locks, stop and release mechanisms, and have the ability to determine proper adjustment with no leaks.

 

  • The contractor must possess the ability to repair mechanical equipment such as sterilizers, X-ray tables, operating tables, pressure breathing therapy units, respirators, and other mechanical assemblies using gears, shafts, and pulleys. The contractor must also select proper replacement parts, modification kits, and identify materials, mechanisms, and components of electrical systems. The contractor must possess a thorough knowledge of electronic symbols, color codes, descriptions, and manufacturer's numbers. The contractor uses skills and precision in working with small components, requiring good hand and eye coordination and functional color vision.

 

  • The contractor must possess a thorough knowledge in the use of electronic test equipment such as digital multi-meters, oscilloscopes and signal generators. The contractor must have the ability to use electrical test equipment such as ohmmeters and test meters. The contractor must be skilled in the use of such equipment as micrometers and calipers to detect wear and misalignment of gears, cams, valves, and other mechanical parts; and ability to use seat wrenches and pressure gauges when working on hydraulic systems.

 

  • The contractor must possess the ability to interpret and apply blue prints, schematic drawings, wiring diagrams, liquid/air flow sheets, technical manuals, and other specifications. The contractor must possess the knowledge to make various mathematical computations using algebraic expressions and shop formulas in relation to load requirements of wiring and equipment.

 

  • The contractor will assure that employees who work on any medical, dental and diagnostic imaging system are proficient and thoroughly competent to perform work in Biomedical Equipment Technology maintenance.

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